We work with different artists and manufacturers worldwide. This is the reason for the delivery times below. Keep in mind that that is also the reason we are able to offer such amazing pricing on our products.
All shipments are sent by USPS, DHL, FedEx, and Yun Express. The order will be sent to the address you enter at the checkout. The shipping country is chosen at checkout. All prices, currencies, VAT, delivery times, and delivery charges will be adjusted depending on the country you would like your items shipped to. We will dispatch the approved orders as quickly as possible and in the order that they have been received. You will receive a tracking link along with your shipment confirmation when your package leaves the warehouse.
SHIPPING & HANDLING
We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Processing Time: 3 – 5 business days (in regular seasons) or more depending on holiday seasons.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
|
Region |
Commitment processing time |
Commitment delivery time |
Commitment timeframe |
|
United States |
3-5 days |
10-12 days |
13-17days |
|
Canada, Europe & UK |
3-5 days |
10-15 days |
13-20 days |
|
Australia, New Zealand, and other regions |
3-5 days |
15-20 days |
18-25 days |
SHIPPING FEE
| Location |
Shipping Cost |
|
United States |
$8.95 - Free Shipping Over $120 |
| Canada | $12.95 |
| Canada, Europe & UK |
$12.95 |
| Australia, New Zealand, and other regions | $12.95 |
DO YOU SHIP WORLDWIDE?
We provide shipping to these countries:
United States (50 of 62 states):
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Puerto Rico, Washington DC
International countries:
Malaysia, Philippines, Singapore, Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, Australia, New Zealand, Canada.
WHAT ABOUT CUSTOMS?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive at your country.
WHEN WILL I GET MY ORDER?
Your orders shall be shipped out from our warehouse located at Asia and China factory.
Please kindly note your order will be processed for stocking, packing, and shipping to your address that you provide to us. We shall commit about delivery time to you as table below:
DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 10 business days, please contact us.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 5-7 business days for the tracking information to update on the system. If your order was placed more than 10 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any questions or comments, please do not hesitate to contact us through:
Email: support@animerugs.com